FAQ's - MR Label Co.

How can I submit an order?
Fax your order to 513-681-1249
Email MRLABEL@mrlabelco.com
Contact a Customer Service Representative at: 1-888-LABELCO or 513-681-2088

What is the average turn around time for a new job?
MR Label Co.’s average turn around time is 3 to 4 days; however, we request two to three weeks lead time. We carry a wide variation of material in stock, which allows us to meet these short lead times when special circumstances arise. We are often put at a stand still when customers do not give the final approval on artwork.   

What is the preferred artwork file?
MR Label Co. prefers Adobe Illustrator (EPS files)(AI files), with all fonts outlined. Pictures to be embedded and  provided separately. We also accept Quark Xpress 6.0, Adobe Acrobat, Adobe Indesign, and Adobe Photoshop files CS4. Microsoft Excel  & Microsoft Word are acceptable but not preferred.

What is a PMS color?
PMS (Pantone Matching System) is a universal and standard color matching system that is used across the world. Each color is given a specific number, and Pantone has specific guidelines for matching colors. There are even guidelines for coated and uncoated stock. These guidelines ensure that every printer produces the same PMS colors.

What does roll chart mean?
The roll chart of a label is critical for automatically applied labels. This refers to how the label will come off of the printing press.

What is RCR?
RCR stands for round corner radius. This refers to the amount of curve a label has on its corner edges. A common corner radius is (.125”). This will help the label from peeling off when objects rub across them, in comparison to a square corner label.